Bulk Market FAQs – Quick Contents
BUY
– A wine I have purchased has a composition that is not the same as the wine in my Offer. Do I have to take it?
– Does Winescape verify LIP on Uploaded Products?
– I’m using another broker and have also requested bulk samples from Winescape is this ok?
– Some listings have brackets, what does this mean?
– Why don’t I see any wine listed from lessor known GI’s?
– How do I make an Offer for Bulk?
SELL
– Can I apply my own company’s sample label to supply samples to Winescape leads?
– Why is it important to mark a Sample Request as Sent Samples?
– How do I make a Counteroffer for Bulk Wine?
– What is List Assist and how do I use it?
– Why should I use List Assist?
– How long does it take Buyers to respond to a sample that we’ve sent?
– How do I get feedback on a submitted wine?
OFFERS & CONTRACTS
– When should I reject an offer instead of making a counter offer?
– How many times can Offers bounce between Buyer and Supplier?
– I made a mistake on an Offer – do I have to go ahead with the resultant contract?
– What do the terms in Risk of Carriage mean?
– What is Delivery with Freight Fee?
– The terms in Offer Assist are quite limited, are there additional terms that I can draw on?
INDICE
– Can Winescape change the Indice?
– How is the Indice for Bulk compiled?
– Why don’t I see any Bulk from lessor known GI’s in the Indice?
GENERAL
– Can I be a Supplier and a Buyer for each market?
– Can I get Winescape emails sent to multiple people?
– We have a large company with divisions between fruit, bottled and bulk wine. How do we put our company’s expert in charge of each market?
– What are my obligations in regards to a Tender? (as a Buyer or Supplier)
– I can’t find a Sample Request that I saw previously, where is it?
– How do I access a copy of my concluded contract?
– How do we fulfill the contract?
– Why don’t Winescape deal with logistics?
– Why is there multiple abbreviations of the same variety?
– What are the variety and style abbreviations used by Winescape?
– What is the Cost?
Frequently Asked Questions
Buy
A wine I have purchased has a composition that is not the same as the wine in my Offer. Do I have to take it?
No this wine has been misrepresented. This is a legal issue outside of the scope of Winescape however most companies will recognise the mistake and allow the Buyer out of the deal. There is a standard condition in each Contract Note specifying that Supplier’s are required to issue an LIP to the Buyer post purchase. An LIP is a statutory declaration of composition of the wine and a statement of allergens used in it’s production. (Top of the page)
Does Winescape verify LIP on Uploaded Products?
No. The onus is on the Supplier to upload product correctly to the site. If a Supplier uploads a product and represents that the product is a 2013 McLaren Vale Shiraz then this is how Buyers will deal with that batch of bulk wine or parcel of fruit. Fruit Requests, Sample Requests, Offers and Contracts pertaining to the product will be based on how the wine was uploaded to Winescape. If a contract is concluded on a misrepresented wine then the Buyer (in most cases) will be entitled to withdraw from the contract. This scenario is obviously best avoided so Suppliers should be careful with product uploaded to Winescape. The Wine Australia website at https://www.wineaustralia.com/en.aspx has extensive details on how wine and fruit can be represented. (Top of the page)
I’m using another broker and have also requested bulk samples from Winescape is this ok?
Using multiple brokers to access the market can lead to double up’s on samples and in our experience confuses the sales process. We’d prefer that Buyers choose a broker that suits them and run with a single entity to source samples (hopefully that’s us). (Top of the page)
Some listings have items in brackets, what does this mean?
When listing in Winescape it is possible to list with a combination of variety and style. Style is represented by using brackets. Variety has no brackets. It is possible to list a wine using only style or only variety. How a wine listing is displayed is up to the Supplier. The full list of Winescape’s wine variety and style abbreviations can be found below under “What are the variety and style abbreviations used by Winescape?”
Why don’t I see any wine listed from lessor known GI’s?
Suppliers will usually list wine under the best known GI that legally describes their wine. A wine made from Margaret River fruit will always be described as Margaret River (never Western Australia or South West Australia). A wine made in Swan Districts would sell better if listed under the State designation of Western Australia. This means we don’t have a lot of data or listings showing from lessor known GI’s. (Top of the page)
How do I make an Offer for Bulk?
You must first lodge a Sample Request for the wine you wish to buy. Once the supplier has sent the sample, the bulk wine sample request will be sitting in your “Sample Requests in Transit” section. Make an offer by selecting the wine you’d like to buy and clicking on the “Offer” button. An Offer from will be raised, fill in the form and click “Send to Supplier” once completed, or it can also be saves as a Draft Offer for you to come back to at a later time. Note Offers that have been executed will transfer the wine to “Bulk Under Offer”. (Top of the page)
SELL
Can I apply my own company’s sample label to supply samples to Winescape leads?
This is a no. Using Winescape Sample Request labels is a condition of selling through the site. The condition ensures our business works but it’s also there to make sure the Buyer knows the details of the wine they are tasting. Further if the Buyer wishes to offer then they need to reference the sample number on the Winescape label with the detail on the site. From experience Buyers do not offer on samples where the labels do not match the details from the site. Confusing the purchase process is an easy way to lose a sale so make sure our labels go onto any Sample Requests. (Top of the page)
Why is it important to mark a Sample Request as Sent Samples?
Marking a bulk Sample Request as “Samples Sent” generates an email to the Buyer informing them that the samples are on their way and opens a gateway for the Buyer to offer on your wine. If the sample is not marked the Buyer will not be able to offer and they will often move to the next option. Make it easy on the Buyer by making sure despatched samples are allocated a Sent Samples status. (Top of the page)
How do I make a Counteroffer for Bulk Wine?
The best way is to follow the email trail. If you’ve received an Offer Notice email there will be a link back to Winescape and to the Buyers Offer. After you’ve checked out the Offer scroll to the base and click the Counter Offer button. You might want to take a look at our Help section which gives a full run down on each field within the Counter Offer form. (Top of the page)
What is List Assist and how do I use it?
Winescape uses abbreviations for wine varieties and styles and List Assist provides a full listing of all abbreviations. To use List Assist go to Sell/My Bulk Listing and click Edit or Add Bulk Record button. List Assist will appear as a black tab in the bottom centre of the page. Insert your cursor into a field within a wine to be edited (or new wine) and click the variety, style or GI you wish to use with in List Assist, this will automatically populate in your listing. (Top of the page)
Why should I use List Assist?
Winescape uses abbreviations for varieties and List Assist is the quickest way for a Supplier to enter data correctly into Winescape. Data that is incorrectly entered will list on Winescape however it won’t be listed with like varieties and will be hard for Buyers to find (Buyers won’t look for “Kabernet” they will be searching for “cabs”).
How long does it take Buyers to respond to a sample that we’ve sent?
Buyers deal with samples in different ways. Some companies will get a set of samples in, taste, make notes and keep samples open until a deal comes along where they can use the wine. In this case the sample request will stay in play until it is rejected or an offer made. Other companies will get a set of samples in to buy for a specific requirement buy the best sample and reject the remaining wines very quickly.
As a Supplier you can be assured however that every sample that is filled or requested is followed up by us. Our aim with every sample is to get it to the end point. The end point is either an offer is lodged on the wine or it is rejected. If a sample request is still in play then we will perpetually contact the buyer until we have some firm information on how they are intending to deal with the wine.
How do I get feedback on a submitted wine?
If you are keen to get feedback email or phone us and we’ll do our best. The issue we have here is that it is the nature of commercial wine tastings is that Buyers are generally only interested in the wine(s) that they wish to buy. It is difficult to get even the most cooperative buyers to give anything other than general feedback on a submitted wine. That said, we chase every sample request and invariably we will know the status of a deal relating to a sample. We may not however be able to provide specific feedback from the impression a Buyer has of a specific sample.
OFFERS & CONTRACTS
When should I reject an offer instead of making a counter offer?
We always advise sending at least one counter offer. Winescape does not police offers so on occasion a very low offer will be sent through for product. Rather than an outright rejection try responding at your best price and if nothing comes back that is suitable then the transaction can be rejected. (Top of the page)
How many times can Offers bounce between Buyer and Supplier?
10 times after which the transaction is archived. (Top of the page)
I made a mistake on an Offer – do I have to go ahead with the resultant contract?
All Winescape Contracts have a 48 hour cooling off period from the date of execution of a Contract Note. Either party is entitled to withdraw from a contract for whatever reason within this period provided that written notice is given direct to either Winescape or to the other party. Notice must be given within the cooling off period otherwise the contract is binding. (Top of the page)
What do the terms in Risk of Carriage mean?
Winescape uses Incoterms as an option for our clients to define risk of carriage for export sales. Incoterms are a series of pre-defined commercial terms published by the International Chamber of Commerce. They are a series of three-letter trade terms related to common sales practices, the Incoterms rules are intended primarily to clearly communicate the tasks, costs and risks associated with the transportation and delivery of goods. In addition to Incoterms we also a set of terms to define domestic freight transactions. Our Domestic Risk of Carriage terms are FIS (Free into Store), Ex Works and Delivered with Freight Fee. Click on the below link to view a full definition of each Incoterm. https://www.searates.com/reference/incoterms/
What is Delivery with Freight Fee?
Delivery with Freight Fee is the simplest way a Buyer can make a contribution to a Suppliers expense of delivery. It may be that a Buyer is prepared to pay $0.05 per litre for freight on a given delivery (but no more). If a Supplier accepts a deal where a Buyer has offered a sum in the Delivery with Freight Fee box then the Supplier will pick up any fees over and above the Delivery with Freight Fee number. So if it costs $0.30 per litre to get a bulk wine from Adelaide to Perth and a Buyer fills in $0.10 in the DWFF box then the Supplier must pay the remaining $0.20 per case. Liability on a DWFF transaction is with the Supplier until the wine is delivered into the Buyers facility. The Supplier is also responsible for the payment of the freight account. The Buyers contribution is levied (by the Supplier to the Buyer) at the same terms as that contained in the Contract Note for the product being purchased (and on the same invoice). (Top of the page)
The terms in Offer Assist are quite limited, are there additional terms that I can draw on?
Offer Assist is there to provide access to our most common terms and conditions. Over time we will expand the idea of being able to access a wide range of terms and conditions when offering. For now if there’s something that needs to go into your offer give us a call we’ll have a clause that suits your position. (Top of the page)
INDICE
Can Winescape change the Indice?
Winescape does not control how the Indice data comes together. The beauty of Winescape is that it is an open market where Suppliers and Buyers can interact. We do not control who requests samples or if they are supplied, likewise we do not dictate how much wine is listed or at what price. These items are entirely in the hands of the Supplier and the Indice is a reflection of price and volume that all Suppliers wish to list. In effect the Indice mirrors the slice of the market that Winescape represents on a month by month basis. It should also be noted that we provide the Indice as a guide to assist decision making within the industry but we can not be liable for any decisions based on the published data. (Top of the page)
How is the Indice for Bulk compiled?
We take a snapshot of all data on Winescape on the first day of each month and that data forms the Trends Indice. The Varietal Spread Indice has an option that shows live data. This means the Indice alters as soon as wine is loaded to the site (for this data set). The Live Data data set is the default data set for the Varietal Spread Indice. It is also possible to drill down into historical data sets that show the site product as it sat on the first day of each month since we started in 2011. (Top of the page)
Why don’t I see any Bulk from lessor known GI’s in the Indice?
Suppliers will always use the list wine under the best known GI that legally describes their wine. A wine made from Margaret River fruit will always be described as Margaret River (never Western Australia or South West Australia). A wine made in Swan Districts would sell better if listed under the State designation of Western Australia. This means we don’t have a lot of data or listings showing from lessor known GI’s. (Top of the page)
GENERAL
Can I be a Supplier and a Buyer for each market?
Yes. When registering you will be asked if you interested in Buying, Selling or Both. If you select “Both” and you will be set up with access as a supplier and buyer. If you did not select this option at the time of registering please call the Winescape office and we can amend your account. (Top of the page)
Can I get Winescape emails sent to multiple people?
We can currently only deal with a single contact per market. If multiple people need to see emails from us the best way to achieve this is to set up a rule in your email software that specifies all correspondence from Winescape be sent through to the appropriate people. Each program will have slightly different methods but all have the capability. (Top of the page)
We have a large company with divisions between fruit, bottled and bulk wine. How do we put our company’s expert in charge of each market?
Within Winescape a single company can set up multiple contacts to allow for key personnel to interact with the market that suits their expertise. So a viticulturalist can run fruit sales, a winemaker can run bulk sales and a marketing or sales manager may run the bottled business. Contact Winescape to tailor contacts to suit your company. (Top of the page)
What are my obligations in regards to a Tender? (as a Buyer or Supplier)
A Tender is a signal of Buyer intention. There is no obligation on either party to sell or buy on the terms contained in the Tender. Terms and sell price are down to negotiation. Our experience is that a Supplier who goes to the trouble of putting his wine to a Tender discloses their intention to deal closely to the conditions outlined. Winescape’s clientele are wine professionals. Buyer’s are not in the practice of soliciting samples based on prices and conditions that they have no intention of honouring. (Top of the page)
I can’t find a Sample Request that I saw previously, where is it?
A Sample Request will alter it’s position in the Buy and Sell map if an action has occurred to the request and that request has been updated in Winescape. Typically a Sample Request will move if an Offer has made or the request has been rejected. So checking Bulk Under Offer or Bulk Requests Archive are the first places to look. (Top of the page)
How do I access a copy of my concluded contract?
Contracts are emailed as a pdf upon either party accepting an Offer or Counter Offer. For Suppliers they are also filed under Sell/Bulk to Dispatch or Sell/Bulk Dispatched. For Buyers contracts are filed under Buy/Bulk To Be Delivered or Buy/Bulk Delivered. (Top of the page)
How do we fulfil the contract?
Once the contract is concluded it’s up to the two parties to contact each other and fill the deal in line with the terms of the contract note. We generally don’t get involved in fulfilment because it adds a layer of complexity that need not be there (and can create confusion). (Top of the page)
Why don’t Winescape deal with logistics?
From experience logistics is best organised between the parties receiving or despatching the product. Throwing us into the mix means we are just passing on messages and this can lead to mistakes or miscommunications so we don’t deal in logistics between the two parties. (Top of the page)
Why is there multiple abbreviations of the same variety?
Winescape has a listing convention however we allow abbreviations that are outside of our convention to go live to the site and this is where we get multiple abbreviations of the same variety. This means the product is up to the site however a Supplier who lists incorrectly is at a disadvantage to those who list correctly. A Buyer will struggle to find Cabernet Sauvignon listed as “Kabernet” where there will be distinct grouping of alternatives for “cabs” (the correct abbreviation). (Top of the page)
What are the variety and style abbreviations used by Winescape?
Below are the full list of variety and style abbreviations as contained in List Assist. Styles follow the last grape variety Zweigeltrebe. Blends are created by adding abbreviations together when listing bulk wine on Winescape.
Variety | Abbreviation |
Abouriou | abour |
Aglianico | aglia |
Albarino | albar |
Albillo | albil |
Aleatico | aleat |
Alicante Bouschet | alicabou |
Aligote | aligo |
Alphonse Lavallee | alpholav |
Alvarelhao | alvare |
Alvarinho | alvari |
Ansonica | anson |
Aragonez | arago |
Arneis | arnei |
Aubun | aubun |
Aucerot | aucer |
Auxerrois | auxer |
Balzac | balzac |
Barbera | barbe |
Bastardo | basta |
Biancone | bianc |
Black Corinth | blackcor |
Black Frontignac | blackfro |
Black Muscat | blackmus |
Blanc | blanc |
Blanquette | blanq |
Blaufrankisch | blauf |
Blue Imperial | blueimp |
Boal | boal |
Bonvedro | bonve |
Bourboulenc | bourb |
Brachetto | brache |
Brown Frontignac | brownfro |
Brown Muscat | brownmus |
Cabernet Franc | cabf |
Cabernet Gros | cabergro |
Cabernet Sauvignon | cabs |
Canaiolo | canai |
Canocazo | canoc |
Carcajolo | carca |
Carignan | carig |
Carignane | carignane |
Carmenere | carme |
Carnelian | carne |
Cesanese | cesan |
Chambourcin | chamb |
Chardonnay | cha |
Chasselas | chass |
Chasselas dore | chassdor |
Chenin Blanc | cheb |
Cienna | cienn |
Cinsaut | cinsa |
Clairette | clair |
Clare Riesling | clarerie |
Colombard | colom |
Colorino | color |
Cortese | corte |
Corvina | corvi |
Cot | cot |
Counoise | couno |
Crouchen | crouc |
Currant | curra |
Cygne | cygne |
Dolcetto | dolce |
Doradillo | dorad |
Dourado | doura |
Durif | durif |
Ehrenfelser | ehren |
Emerald Riesling | emerarie |
Esparte | esparte |
Farana | faran |
Fernao | ferna |
Fiano | fiano |
Flora | flora |
Folle Blanche | follebla |
Fortana | forta |
Freisa | freis |
Frontignac | front |
Fume Blanc | fumebla |
Furmint | furmi |
Galego Dourado | galegdou |
Gamay | gamay |
Gamza | gamza |
Garganega | garga |
Garnacha | garna |
Garnacha Roja | garnaroj |
Garnacha Tinta | garnatin |
Gascon | gascon |
Gewurztraminer | gewur |
Golden Chasselas | goldecha |
Gordo | gordo |
Gouais | gouai |
Gouiss | gouis |
Goyura | goyur |
Graciano | graci |
Greco | greco |
Grenache | grena |
Grenache blanc | grenabla |
Grey Grenache | greygre |
Grignolino | grign |
Grolleau | groll |
Gros Cabernet | groscab |
Gros Lot | groslot |
Gruener Veltliner | gruenvel |
Harslevelu | harsl |
Irvine’s White | irvinewhi |
Kadarka | kadar |
Kerner | kerne |
Lacrima | lacri |
Lagrein | lagre |
Lambrusco | lambr |
Lambrusco Maestri | lambrmae |
Lambrusco Salamino | lambrsal |
Lexia | lexia |
Lista¡n | lista |
Maccabeo | macca |
Maceratino | macer |
Malbec | malbe |
Malmsey | malms |
Malvasia | malva |
Malvasia Bianca | malvabia |
Malvasia Istria | malvaist |
Manseng | manse |
Manseng Blanc | mansebla |
Mansengou Petit | mansepet |
Maroo Seedless | maroosee |
Marsanne | marsa |
Marzemino | marze |
Mataro | matar |
Mazuela | mazue |
Melon | melon |
Merbein Seedless | merbesee |
Merlot | mer |
Meslier | mesli |
Meunier | meuni |
Molinara | molin |
Monastrell | monas |
Mondeuse | monde |
Montils | monti |
Morio Muscat | mormu |
Morrastel | morra |
Moscato | mosca |
Moscato Bianco | moscabia |
Moscato Giallo | moscagia |
Mourvedre | mourv |
Muller-Thurgau | mullethu |
Muscadelle | muscadelle |
Muscadet | muscadet |
Muscardin | muscardin |
Muscat | muscat |
Muscat a petits grains | muscapetgra |
Muscat a petits grains blancs | muscapetgrabla |
Muscat a Petits Grains Rouges | muscapetgrarou |
Muscat blanc | muscabla |
Muscat d’Alexandrie | muscad’Al |
Muscat de Hambourg | muscadeham |
Muscat Gordo Blanco | muscagorbla |
Muscat Hamburg | muscaham |
Muscat Menudo Blanco | muscamenbla |
Muscat of Alexandria | muscaofale |
Napa Gamay | napagam |
Nebbiolo | nebbi |
Negrette | negre |
Negro Amaro | negroama |
Nero d’Avola | neroavo |
Nosiola | nosio |
Obourino | obour |
Oeillade | oeill |
Ondenc | onden |
Orange Muscat | orangmus |
Palomino | palom |
Palomino Fino | palomfin |
Parellada | parel |
Pavana | pavan |
Pedro Ximenes | pedroxim |
Petit Manseng | petitman |
Petit Shiraz | petitshi |
Petit Syrah | petitsyr |
Petit Verdot | petitver |
Petite Sirah | petitsir |
Picardin | picar |
Picolit | picol |
Picpoul | picpo |
Pignoletto | pigno |
Pinot Beurot | pinotbeu |
Pinot Blanc | pinoybla |
Pinot Burot | pinotbur |
Pinot Grigio | pinotgrig |
Pinot Gris | pinotgris |
Pinot Meunier | pinotmeu |
Pinot Nero | pinotner |
Pinot Noir | pinotnoi |
Pinot Saint-Georges | pinotsaigeo |
Pinotage | pinotage |
Piquepoul | pique |
Pires | pires |
Planta Fina de Pedralba | plantfindeped |
Planta Pedralba | plantaped |
Primitivo | primi |
Red Frontignac | redfro |
Red Traminer | redtra |
Refosco | refos |
Refosco dal Peduncolo Rosso | refosdalpedros |
Ribier | ribie |
Riesling | rie |
Rkatsiteli | rkats |
Rkaziteli | rkazi |
Rolle | rolle |
Rondinella | rondi |
Roriz | roriz |
Rosaki | rosak |
Rossese | rosse |
Roussane | rouss |
Rubienne | rubie |
Rubired | rubir |
Ruby Cabernet | rubycab |
Rulander | rulan |
Sagrantino | sagra |
Saint-Macaire | saintmac |
Sangiovese | sangio |
Sangioveto | sangioveto |
Saperavi | saper |
Sauvignon Blanc | saub |
Savagnin | savag |
Savagnin Blanc | savagbla |
Schoenburger | schoe |
Schonburger | schon |
Scioppettino | sciop |
Semillon | sem |
Sercial | serci |
Shiraz | shi |
Siegerrebe | siege |
Souzao | souza |
Sultana | sulta |
Sultanina | sultani |
Sumoll | sumol |
Sylvaner | sylva |
Symphony | symph |
Syrah | syrah |
Syrian | syria |
Taminga | tamin |
Tannat | tanna |
Tarrango | tarra |
Tempranillo | tempr |
Teroldego | terol |
Terret Noir | terrenoi |
Thompson Seedless | thompsee |
Tinta Amarella | tintaama |
Tinta Cao | tintacao |
Tinta Francisca | tintafra |
Tinta Mole | tintamol |
Tinta Roriz | tintaror |
Tokay | tokay |
Torrontes | torro |
Touriga | touri |
Touriga Francesa | tourifra |
Touriga nacional | tourinac |
Traminer | trami |
Trebbiano | trebb |
Trincadeira Preta | trincpre |
Trousseau | trous |
Tulillah | tulil |
Tyrian | tyria |
Ugni blanc | ugnibla |
Vaccarese | vacca |
Valdiguie | valdi |
Verdejo | verdej |
Verdelho | verde |
Verdicchio | verdi |
Verduzzo | verdu |
Vermentino | verme |
Vernaccia | verna |
Viognier | viogn |
Viura | viura |
Waltham Cross | walthcro |
White Angelica | whiteang |
White Frontignac | whitefro |
Xarello | xarel |
Zante Currant | zantecur |
Zibibbo | zibib |
Zinfandel | zinfa |
Zweigeltrebe | zweig |
Style | Abbreviation |
Botrytis | (botry) |
Concentrate | (conc) |
Botrytis | (botry) |
Fortified | (fort) |
Fume Blanc | (fumeblc) |
Juice | (juice) |
Organic | (org) |
Port | (port) |
Prosecco | (pros) |
Rose | (rose) |
Sangria | (sangria) |
Semi – Sweet (2 – 7 grams RS) | (semisweet 2-7 RS) |
Sparkling Base | (sparkbase) |
Sweet (8 – 15 grams RS) | (sweet 8-15 RS) |
Very Sweet (>15 grams RS) | (verysweet > 15 RS |
What is the Cost?
Suppliers pay Winescape at the below rates once a sale is completed. There is no charge to buy however Buyers do have to comply with our registration process. Fees are payable at receipt of funds from the Buyer.
Market | Condition of Charge | Commission | Payable by; |
Bulk wine | Sale Revenue between $0 – $4,999 (exc tax) | 7% of sale revenue (exc tax) | Supplier |
Bulk wine | Sale Revenue between $5,000 – $19,999 (exc tax) | 5% of sale revenue (exc tax) | Supplier |
Bulk wine | Sale Revenue above $20,000 – $29,999 (exc tax) | 4% of sale revenue (exc tax) | Supplier |
Bulk wine | Sale Revenue above $30,000 (exc tax) | 3% of sale revenue (exc tax) | Supplier |